Shipping&Return

For items in stock, usually your order will be shipped within 24-48 hours after receipt of payment except weekends and holiday, please plan in advanced accordingly.

For customized order, that would take 2-3 weeks based on your order detail.

NOTE: Please make sure all information you fill out must be correct to avoid process delay.

  • 🇺🇸 USA 
    DHL /FEDEX Express Tracked (3-6 days) - FREE SHIPPING
  • 🇨🇦 Canada
    DHL /FEDEX Express Tracked (3-6 working days) - FREE SHIPPING
  • 🇦🇺 Australia
    DHL /FEDEX Express Tracked (3-5 working days) - FREE SHIPPING
  • 🇦🇪 United Arab Emirates
    DHL /FEDEX Express Tracked (4-6 working days)- FREE SHIPPING
  • 🌎 EU Deliveries
    DHL /FEDEX Express Tracked (4-7 working days)-FREE SHIPPING

More details, please kindly check our Shipping policy.

RETURN

We have remarkably low return rates because of the high-quality hair extensions that we offer. However, we understand that there may be a case in which you need to return or exchange your order, and we are more than happy to accommodate returns and exchanges on hair extensions that have not been opened, worn, or tampered with. You have ​10​ calendar days to return an item from the date you received it.

Email us: info@ayhair.com or whatsapp: +86 15562089866

More details, please kindly check our Return Policy.